Reebok
issues helmet recall
Reebok
has recalled a number of helmets that were shipped from their
distribution center between June 1, 2008, and July 16, 2008. Please
take a moment to read the note from Reebok below and also click
on the link from the U.S. Consumer Product Safety Commission with
specifics as to exactly which helmets fall under the recall.
All questions regarding this matter should be directed to Reebok's
customer service department at 1-800-451-4600.
(Montreal,
QC) – On December 2, the Consumer Product Safety Commission
released a recall notice, in the United States, on a number of
RBK and CCM hockey helmets. The recall pertains to an issue that
first came to our attention during the summer. In July, we alerted
all affected retailers of the possibility they had received some
helmets that did not fully comply with a relevant chin strap standard.
We discovered in our internal testing that a helmet component
that did not fully meet our internal quality control standards
had made it into a small quantity of finished goods. We knew that
the potentially affected helmets shipped from our distribution
center between the limited period of June 1, 2008, and July 16,
2008. Therefore, we initially only contacted those retailers that
received shipments during that period. At that time we asked the
retailers that were possibly affected to check their inventory
and return to us any helmets that matched the serial number pattern
described in the recall notice. This process enabled us to retrieve
and repair a large percentage of the affected helmets.
Any
consumer that has a helmet described by the CPSC recall notice
should return to the store where they purchased the helmet. If
the store had not been contacted by Reebok-CCM over the summer,
it means that they did not receive any of the potentially affected
helmets. If the retailer was part of the initial recall effort
over the summer and the helmet has a serial number that matches
those described by the recall notice, the helmet will be replaced
free of charge.
We
apologize for any inconvenience this recall may cause. The safety
of our customers is our highest priority. Should you have any
questions or need assistance, please contact our Customer Service
Department at 1-800-451-4600 if you are located in the USA, or
1-800-636-5895 if you are located in Canada.
http://www.cpsc.gov/cpscpub/prerel/prhtml09/09058.html
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